FAQs

About Studio Black

Orders


What forms of payment do you accept?

Do you sell Gift Cards?

 

Shipping


Where do you ship to?

Over 60 countries globally.

Where do you ship from?

Some products are shipped by are shipped by us from our facility in Baltimore, MD, USA. Others are shipped directly from our manufacturing partners mostly in the United States, but also in Canada and China

What does shipping cost?

Shipping is calculated at checkout based on location. Just add the items to your cart and select your country from the list to get a shipping price.

How long does shipping take? What shipping methods do you use?

Order are shipped via USPS in the US and by UPS and DHL outside of the US. Please allow 3-5 business days for orders to be processed and custom made after your purchase is complete. Shipping time will depend on your location. Average US shipping time 4-10 days.

 

Can I track my order?

When your order ships, you will receive an email with a tracking link. Please allow 24 hours for the link to activate. If you have any questions about your order, email info@studioblackshop.com.

Returns & Exchanges


What is your return policy?

We want you to be 100% satisfied with your Studio Black purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.

*Clearance & Sale items are not eligible for returns. If you need to exchange for a different size, we will do our best to accommodate if we have other sizes in stock.

 

How do I return or exchange an item?

To return or exchange an item please email us at info@studioblackshop.com with the order number and items.

 

Product


How does your clothing fit?

Please refer to the item’s product page for fit & sizing information.

Where are your products made?

All art is made in our studio. Everything else is also designed in house. We print and manufacture a number of our products as well. Many products are also manufactured or printed in the USA with small manufacturers and craftspeople. Check the individual product descriptions for more information about where each one is made.

Miscellaneous


Do you sell wholesale?

Yes, to companies that are a good fit for us and that can represent Studio black well. If you would like more information, please contact us with information about your shop.

Still have other questions?

For additional information about Studio Black please use the contact form or email info@studioblackshop.com.